AI reception for physiotherapy clinics
Between sessions your hands are full and the phone rings out. Apex picks up every call, books and reschedules appointments straight into your diary, chases no-shows and handles enquiries, day and night.
A missed call is a patient who books the clinic down the road.
Patients ring around for the first available appointment. Every call you cannot take between sessions is a booking, and often a whole course of treatment, lost to another clinic.
Built for physiotherapy.
- Answers every call while you are in session
- Books and reschedules appointments into your diary
- Cuts no-shows with reminders and easy rebooking
- Handles NHS and self-pay enquiries
- Runs recall and follow-up on treatment courses
- Captures new-patient details cleanly
400 calls answered. 101 appointments booked. Zero missed.
When Physio & Health Matters could not keep up with NHS referral calls, Apex answered every one for a month, booked 101 appointments and missed nothing. Read the full story →
Everything handled, on-brand.
Answered in seconds
Every call picked up 24/7, even mid-session and after hours.
Books & reschedules
Appointments booked and moved straight into your practice diary.
Fewer no-shows
Automated reminders and one-tap rebooking protect your column.
Recall & follow-up
Chases the next appointment in a treatment course so care continues.
Works with your systems.
Questions, answered.
Does it integrate with my practice management software?+
Will it reduce no-shows?+
Can it handle both NHS referrals and self-pay patients?+
Is it GDPR compliant with patient data?+
How much does it cost?+
Never miss a physio booking again.
Hear your own AI receptionist take a patient call in a 20-minute demo.