Real results,
real businesses.
How UK clinics and service businesses use Apex AI to answer every call and fill the diary. Here is one in detail.
Inbound Voice AI · Physiotherapy400 calls answered and 101 appointments booked in a single month.
No capacity to catch a surge of calls.
Physio and Health Matters was receiving a wave of NHS referrals, and the front desk simply did not have the capacity to capture the volume of calls coming in. Every call that rang out was a patient who might not try again, and a referral at risk of going to waste.
An inbound voice AI that never misses a call.
We deployed an Apex AI inbound voice receptionist to answer every call in seconds, qualify the caller and book appointments straight into the clinic diary, while routing non-qualifying calls back to the team. It runs around the clock, so no referral slips through during a busy period.
One month, measured.
A single month of inbound voice AI handling the clinic line.
“We’ve been really pleased with the overall performance of the AI system so far. It has handled a high volume of calls efficiently and significantly supported appointment bookings, while also appropriately redirecting non-qualifying calls to the clinic. Support provided has been fast, responsive, and effective throughout. Overall, we’re very happy with the results and can already see the positive impact on our service.”
Could your phone do this?
Book a 20-minute demo and hear an inbound voice AI answer and book a call for a clinic like yours.